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The Warren Journal

Working notes on legaltech.

Field reports from the CLMs we are deploying, the AI we are governing, and the platforms we are running. Less prediction. More detail on what is actually working this quarter.

Insight · May 21, 2026

The three failure modes of legal AI pilots

Three failure modes account for the majority of legal AI pilots that quietly stall before production rollout. Each is identifiable in the first month. Each has a fix. None of the fixes are technical.
Insight · May 21, 2026

Notes from a year of practice-management migrations

A practice-management migration is a category of work the legal-services industry has not yet learned to scope properly. The RFP captures the visible work. It does not capture the work that determines whether the migration succeeds.
Insight · May 21, 2026

The 30-60-90 adoption curve for legaltech rollouts

Every legaltech rollout in our portfolio is measured at three gates: day 30, day 60, day 90 after go-live. What we measure, what the targets are, and what the numbers usually look like.
Insight · May 21, 2026

Why InterAction installs go dormant, and how to bring one back

Every law firm we have worked with that runs InterAction has at least one dormant install: licences paid, no data entered, contact records last updated three years ago. The pattern, the causes, the fix.